The University of Glasgow wanted develop a student focused app that could provide all students with the same quality access to the services they may need and the opportunity to find their way around campus easily.
WHAT WE DID
We worked with the University to bring together a multidisciplinary T-shaped team and introduced Agile techniques and an user-centred service design approach.
WHAT WE ACHIEVED
- Rapid App Development - Adopting Agile methodology allowed us to develop the app's first iteration within six weeks.
- Student-Centric Design - Involving students in the design process created an app that was tailored and built for students, by students and has become the ‘must have’ app for students to navigate university life.
- Empowered Team - Having gained a deeper understanding of rapid deployment of digital products and core service design principles, the team is well positioned to build future digital solutions that work.
“To produce a core student app and implement new modern digital working practices – all in 6 weeks was undoubtedly a significant ask – but the AAB team rose to the challenge. Two years on we’re delighted with the adoption of the UofG Life App amongst our students, which demonstrates the power of our user-centric development approaches. AAB have provided invaluable support and guidance, and importantly, with lasting capabilities and tools.” - Anna Phelan, Assistant Director University of Glasgow Business Services