To help create more value for their customers, SAGARS Accountants was looking for a change partner to help redesign their client value proposition.
WHAT WE DID
We ran a series of interactive workshops introducing Lean Agile methodologies, re-designing their value proposition, and identifying areas for process improvement. Our approach of problem-solving, improving how things work, and introducing Lean Agile methods empowered SAGARS to make extensive changes.
WHAT WE ACHIEVED
- Enhanced Capabilities - We equipped the SAGAR teams with the skills and knowledge to restructure teams, re-design services, and set new performance metrics that match their ambitions.
- Revitalised Value Proposition - By aligning service offerings more closely with clients need, we empowered SAGARS to offer their clients an even more valuable experience.
- Streamlined Processes - We significantly improved internal efficiency by identifying and removing wasteful activities and processes.
- Strategic clarity - Together with a set of clear goals, SAGARS now has a solid roadmap to guide them towards their envisioned future.