Building in Business Agility
We firmly believe that the answer for all businesses; whether pre-revenue, growing or surviving is to build agility into the DNA of your business. We approach this using a helpful framework, with five components; Planning, Customers, Delivery, Data and Technology, and People.
Here are 15 transformative take-outs from our framework to support the move towards our “next normal.”
15 Transformative Take-Outs
Planning
1. Shorten the planning cycle & target resources in the right direction at the right time
2. Challenge everything you thought you knew about your customers & your teams
3. Collaborate & co-create. A shared plan has more chance of success
Customers
4. Engage across multiple platforms. Listen & respond timeously
5. New buying habits are being rapidly formed right now. Understand, reflect & respond to them
6. Be authentic in all communications. purchases of any kind are underpinned by trust
Delivery
7. Identify areas for improvement quickly – don’t be scared to reuse & repurpose. Keep change small, speedy and incremental
8. Chart your way through continuous chaos. Who’s in your ‘next normal’ team?
9. Deliver – succeed (& perhaps fail) – learn – deliver…*repeat many times
Data and Technology
10. Source new data about market trends, lead indicators & consumer behaviours
11. Get comfortable making decisions with only part of the picture - you need strong domain knowledge & confidence
12. Get capable. Implement visualisation, embrace new tech applications
People
13. Communicate, communicate, communicate – you can’t do too much
14. Recognise, validate & nurture the deep capabilities within team members
15. Support people to stretch themselves by getting creative, collaborating with them to put development on their daily to-do list
We support organisations to set up & sustain an environment where the necessary bold decisions can be made, improving resilience and turning opportunity into reality.